Tuesday, May 19, 2020
The Effect Of Alcohol And The Aftermath Thereof Essay
One after the other, the bottles flew to the ground. All I could do was stand back and watch as my father consumed each drink and yell explicit words to my mother. I was only seven. . . ââ¬Å"What s with your face?!â⬠he yelled. ââ¬Å"Nothing, please don t hurt me again.â⬠I said with terror. ââ¬Å"Just leave him alone!â⬠my mother exclaimed. Another beating to me and my mother caused by the intoxication of my father. From that day forward I realized I would never drink a substance like that in my life. To see how it changes the individual during the process of consumption and the aftermath thereof, I knew I would never even take a sip. I could never imagine the effects that it would take on him and others around who dissipate liquor for ââ¬Å"funâ⬠. Now I know, liquor has been around for centuries and the way it has been made varies the amount of ââ¬Å"intoxicatedâ⬠such individual will be, but the backlash on the individual causes arousal into what alcoholism really means and what it does. Addictive substances have been available for thousands of years (Horvath, Andrew Tom, and Misra Kaushik. ââ¬Å"A Brief History of Alcoholism.â⬠), and everyday we pass by regular people consuming one kind of substance or the other. Although we never realize how easy it is for such items to become a form of addiction, such as alcoholism, As Tom Horvath states, à ¨Once we became able to produce alcohol and grow other addictive substances in larger quantities it then becomes possible for addiction to arise.à ¨ The eventualityShow MoreRelatedArson, Fire And Explosives1717 Words à |à 7 Pagesof the aftermath it leaves behind messy, problematic piles of debris. Consequently, arson has an incredibly low conviction with only 5 to 7 percent of people ever charged with arson are convictedâ⬠(W. Ford, 2015:1). Therefore, investigating crimes in this discipline, personnel with a keen sense to detail are necessary. Another major issue involved in this discipline is the substandard coordinating of efforts with fire investigators, various other agencies such as the Bureau of Alcohol TobaccoRead MoreSubstance Abuse Among Veterans : The Military And Alcohol Essay2250 Words à |à 9 PagesSubstance Abuse Among Veterans: The Military and Alcohol Introduction The U.S. military produces some of the bravest most heroic men and women on earth. From the moment the oath of enlistment is made to the time of separation or retirement, these courageous souls endure a number of amazing, historic and sometimes unbelievable events. They are praise for their service and lift even higher for their sacrifice, although most are unaware of the true sacrifices are made by some of these men and womenRead MoreAnalysis Of Mary Atwood And Sylvia Plath s The Handmaid s Tale, And Moira Of Margaret Atwood1905 Words à |à 8 Pagesuse their works as emotional outlets to express the hopeless disposition one comes to embrace having reached the point of exhaustion. Together, Moira from The Handmaidââ¬â¢s Tale and the ââ¬Å"perfected womanâ⬠from Edge exemplify the quality of life or lack thereof, one is left with after allowing the ââ¬Å"bastardsâ⬠of the world to ââ¬Å"grind [them] downâ⬠. Through cultural expectations, images of the female body and deteriorating mental states, both Sylvia Plath and Margaret Atwood address the grim realities of theRead MoreDomestic Terrorism2686 Words à |à 11 Pagesinternational threats. The official definition of terrorism according to the Federal Bureau of Investigation is ââ¬Å"the unlawful use of force or violence against persons or property to intimidate or coerce a government, the civilian population, or any segment thereof, in furtherance of political or social goalsâ⬠. (Smith, 1994 p6). This definition guides how the FBI takes defines possible terrorist organizations and takes action against them. Terrorists may be left or right wing, from any religious backgroundRead MorePoverty Notes3311 Words à |à 14 Pages For example, from 1990 to 1993, the period encompassing Desert Storm, per capita GDP in Iraq fell from $3500 to $761. The drop in average income, while a striking representation of the drop in the well-being of the average Iraqi citizen in the aftermath of the war, fails to capture the broader affects of damages to the infrastructure and social services, such as health care and access to clean water. Agricultural Cycles: People who rely on fruits and vegetables that they produce for householdRead MoreHistory and Rolls of Law Enforcement in America10094 Words à |à 41 Pagespolicies. The civil war and its aftermath spurred the nations growth of a paid police force. As the nation struggled to come together and survive the ravages of war, for at least a dozen tears after the civil war the federal government tried to undo the inequalities of slaveory. Freeing the slaves and giving them the majority vote sparked debate and vicious backlash from citizens in the southern states. Although there was some racial tension in the North the aftermath of slaveory in the south continuesRead MoreDuty of Care Essay33461 Words à |à 134 PagesOne problem with the influence of policy considerations, however, is that it involves a degree of guesswork. How much detailed evidence would need to be presented to the court before it was possible to estimate accurately a decisionââ¬â¢s likely fut ure effect on, say, accident prevention? Thus we see that declarations of policy can be subjectively based, with judges differing on interpretations of what may be little more than informed guesswork. (Case diary: development) Donoghue v StevensonRead MoreEssay about how to16439 Words à |à 66 Pagesï » ¿ Womanizing Exposed: How to Execute a Successful One Night Stand By Alex Mason Copyright Copyright à © 2012 by Alex Mason All rights reserved. This book or any portion thereof may not be reproduced or used in any manner whatsoever without the express written permission of the publisher except for the use of brief quotations embodied in critical reviews and certain other non-commercial uses permitted by copyright law. Disclaimer The events described and the advice that has been given inRead MoreThe Censorship of Art Essay example14698 Words à |à 59 Pagesthe hearings stated: I donââ¬â¢t think this is private action (quote from Frank Zappaââ¬â¢s song Porn Wars, which includes several samples of the Senate Hearing testimony; not in transcripts). Finally, Zappa indicated the danger of the stigmatization effects for the musicians that might result from the label system, and the fact that voluntary labeling could lead to opening the door to an endless parade of moral quality control programs based on things certain Christians do not like (p.54). TheRead MoreHsm 542 Week 12 Discussion Essay45410 Words à |à 182 Pagesloss to occur can become taxing.à Many of the commercials on television that promote products such as Chantix which is a stop smoking drug now comes with a warning label that appears to mention more side effects as oppose to really helping the patient to stop smoking. Another drug that have side effects, is Lupron which is designed to treat womenà with any issue that they may have such as fibroids during their reproductive years and more recently it is now prescribed to treat men with advanced prostate
Cmo queda ley Arizona SB1070 tras decisin de Corte
En 2010, el estado de Arizona inicià ³ con Ley SB1070 un empuje para tratar de restringir la inmigracià ³n indocumentada dentro de su territorio, siendo su ejemplo seguido por otros estados como Alabama, Georgia y Utah. Esta ley fue objeto de gran debate polà tico y su suerte se decidià ³ en las cortes federales. En este artà culo se informa sobre cuà ¡les provisiones de la ley fueron impugnadas por la administracià ³n del presidente Barack Obama, quà © decidià ³ la Corte Suprema de Estados Unidos al respecto y quà © se puede aplicar de la Ley SB1071 en la actualidad y quà © no se puede, por considerarse inconstitucional. Partes de la ley SB1070 de Arizona que aplican Por decisià ³n conocida como Arizona vs. United States y con cinco votos contra tres de la Corte Suprema de Estados Unidos en junio de 2012 se decidià ³ que es constitucional la parte de la ley SB1070 que concede a los oficiales de policà a del estado de Arizona el poder para investigar el estatus migratorio de todas aquellas personas que detiene, arresta o para y de las que se sospeche razonablemente que pueden ser extranjeros indocumentados. Ademà ¡s, siempre han aplicado porque nunca se les impugnà ³ las provisiones que establecen que el estado de Arizona, los condados y los municipios no pueden limitar la accià ³n de la policà a a la hora de aplicar las leyes federales de inmigracià ³n. Lo mismo aplica a la provisià ³n que autoriza castigar a toda persona que es contratada o contrata desde un vehà culo. No importa, en este à ºltimo caso, que el que contrate sea un ciudadano estadounidense. La ley convierte a esta actividad en ilegal tambià ©n para à ©l o ella, quien se arriesga a sufrir las consecuencias, incluida la posibilidad de perder el auto desde el que pretendà a contratar a una persona que se encontraba en la calle o en una esquina solicitando trabajo. Secciones de la ley SB1070 de Arizona que no aplican Las siguientes provisiones no aplican: En primer lugar, la obligacià ³n para todos los extranjeros mayores de 14 aà ±os y que pasen mà ¡s de 30 dà as en EEUU de que se registren con las autoridades federales y que lleven consigo en todo momento la documentacià ³n que pruebe que se han registrado. En segundo lugar, la disposicià ³n que consideraba delito tener o buscar un trabajo en Arizona si no se tiene un permiso federal para trabajar. En tercer lugar, la disposicià ³n que autorizaba a la policà a a detener a todos los inmigrantes de los que exista sospecha de que han cometido una ofensa que tiene como castigo la deportacià ³n. La situacià ³n migratoria actual en los Estados Unidos Con la llegada a la Casa Blanca del presidente Donald Trump se han producido importantes cambios en materia migratoria en relacià ³n a refugiados, asilados y tambià ©n a migrantes indocumentados. Asà , en la actualidad son prioridad para deportacià ³n prà ¡cticamente todos los indocumentados. La à ºnica excepcià ³n a esa regla general por el momento son los 750 mil muchachos conocidos como Dreamers y que està ¡n protegidos por el programa de la Accià ³n Diferida, que se conoce por sus siglas en inglà ©s de DACA. Sin embargo, incluso para ellos la situacià ³n es complicada porque el el propio presidente puso fin a ese programa. Los muchachos con DACA aprobado con anterioridad a la decisià ³n del presidente Trump siguen amparados, al menos por el momento, por decisiones judiciales, pero no se admiten aplicaciones nuevas al programa. Por otro lado, los migrantes indocumentados tienen derechos que no pueden ser ignorados y es aconsejable que todos ellos conozcan quà © puede hacer y quà © deben callar en el caso de ser arrestados o detenidos. Sin embargo, mientras el gobierno federal y algunos estados endurecen las medidas para restringir la migracià ³n indocumentada, otros estados mantienen o promueven su proteccià ³n dentro de los là mites permitidos a las autoridades estatales o municipales, como por ejemplo, el caso de las ciudades santuario. Otro ejemplo es el de los estados que emiten licencias de manejar para los indocumentados, como es el caso de California, Colorado, Connecticut, Delaware, Hawaii, Illinois, Maryland, Nevada, Nuevo Mà ©xico, Utah, Vermont y Washington, asà como la ciudad de Washington D.C. la capital de Estados Unidos. Por à ºltimo, cabe destacar que dependiendo de las circunstancias de cada migrante, en ocasiones es posible encontrar un camino para regularizar la situacià ³n y obtener una tarjeta de residente permanente, tambià ©n conocida como green card. Este es un artà culo informativo. No es asesorà a legal de ningà ºn tipo. Puntos Clave de la Ley SB1070 de Arizona restrictiva de la migracià ³n indocumentada La Ley SB1070 de Arizona fue una de las primeras y duras con objeto de restringir la migracià ³n indocumentada en su territorio. Fue objeto de gran debate y la Corte Suprema decidià ³ que parte de la misma era inconstitucional.En la actualidad està ¡n en vigor y pueden ser aplicadas las siguientes provisiones:La policà a puede informarse sobre el estatus migratorio de cualquier persona que para, arresta o detiene y de la que sospeche que puede estar en EE.UU. ilegalmente.La policà a de las ciudades y condados no puede impedir la aplicacià ³n de ninguna ley migratoria federal.Es ilegal contratar o ser contratado desde un vehà culo.Los migrantes mayores de 18 aà ±os està ¡n obligados a llevar un documento que pruebe que està ¡n en el paà s legalmente. Este es un artà culo informativo. No es asesorà a legal.
Wednesday, May 6, 2020
Sirius Xm and Its Monopoly - 650 Words
Sirius XM has established a deep economic mote in its industry. Sirius Satellite Radio and XM Satellite Radio were the two largest satellite radio providers in the U.S., but these competitors were both losing. In 2008, they merged to become Sirius XM and are now the only satellite radio provider in the U.S. Due to high startup costs for a satellite company, Sirius XM does not have any competition. In 2014 Sirius XM had 27 million subscribers or about 13.5 % of the total market with annual sales approaching 4 billion. Sirius XMs signal spreads throughout the entire country and it has brand recognition countrywide. Contrary to free charge, ad driven radio such as Pandora, Spotify, and iHeartRadio, Sirius XM is a subscription-based model,â⬠¦show more contentâ⬠¦Sirius XM Has a Monopoly on Satellite Radio, a Growing Subscriber Base, and Loads of Free Cash. Bamboo Innovator. 24 Nov. 2013. Web. 28 June 2015. . Peoples, Glenn. Business Matters: How Good Is SiriusXMs Business Model? Its Raising Its Price Again. Billboard. 24 Oct. 2013. Web. 26 June 2015. . Sirius XM Holdings The Subscription Media Business. Punch Card Investing. 10 Apr. 2015. Web. 26 June 2015.Show MoreRelatedThe Sirius Xm Merger And Antitrust Considerations3042 Words à |à 13 Pages The SIRIUS-XM MERGER And Antitrust Considerations By Matthew Sachs SCH-MGMT 783 Nov 29, 2014 ââ¬Æ' Executive Summary In last 10 years there has been a major emergence of a company called XM / Sirius Satellite radio. When fellow competitors XM Radio and Sirius Satellite Radio announced plans for a merger in 2007, most thought that an answer from the FCC would be coming the usual window of six months, allowing for a smooth transition of these two companies. Ignoring a self-imposed rule to handleRead MoreSirius Xm Holdings, An American Broadcasting Company1947 Words à |à 8 PagesIntroduction : Sirius XM Holdings is an American broadcasting company that provides three satellite radio and online radio services operating in the United States: Sirius Satellite Radio, XM Satellite Radio, and Sirius XM Radio. The company also has a Canadian subsidiary called Sirius XM Canada, an affiliate company that provides Sirius and XM service in Canada. At the end of 2013, Sirius reorganized their corporate structure, which made Sirius XM Radio Inc. a direct, wholly owned subsidiary of Sirius XM HoldingsRead MoreXm Satellite Radio Case Essay1901 Words à |à 8 PagesXM Satellite Radio 1. Value proposition of XM to different consumer segments and primary target segment. XM had developed the capability to provide 50+ high quality (near CD quality) digital radio channels to cars and homes via satellite throughout the country. Such a service was not available before and has the ability to deliver uninterrupted service without any retuning needed. The value proposition here is high quality and ubiquitous radio broadcast, in addition to the variety ofRead MoreXm Satellite Tv For Pc Radio1781 Words à |à 8 PagesSirius XM satellite TV for PC Radio is an American broadcasting business enterprise that gives three satellites TV for PC radio and online communication services running inside the U.S.A. Sirius satellite TV for PC Radio, XM Satellite Radio, and Sirius XM Radio. The business enterprise additionally has an initial funding in Canada called SiriusXM Canada, an associate-employer that gives Sirius and XM provider in Canada. At the end of 2013, Sirius reorganized their company structure, which made SiriusRead MoreSirius Xm Case Study3198 Words à |à 13 PagesSirius Xm (SIRI) Turnaround post 2007 merger Industry: * Prior to change: Sector: Consumer Services / Industry: Broadcasting - Radio * After change: Sector: Consumer Services / Industry: Broadcasting - Radio Challenge Years: Pre and Post 2007 (merger) â⬠¢Introduction: * Sirius and XM, separate companies, began to compete in the satellite radio business in 2001 and 2002. Target market was car drivers and daily commuters who listened to their local radio stations that they preferred, butRead MoreSirius XM Strategic Analysis Capstone Project Proposal2427 Words à |à 10 PagesOrganization. I plan to conduct a strategic analysis on Sirius XM, Inc. I do not have direct access to this company; however, I submitted a letter to the Executive Vice President and Chief Administrative Officer, Dara Altman, requesting access to requested information and data that may not otherwise be available. I will use information from the Sirius XM website, the U.S. Securities and Exchange (SEC) 10-K and associated reports for Sirius XM. I also plan to research as much relevant information asRead MoreMonopolies, Oligopolies and the Economy2018 Words à |à 9 PagesMonopolies, Oligopolies and the Economy Monopoly is a term to describe an industry where a seller of a product or service does not have a competitor offering a close substitute. The word is derived from the Greek words monos (meaning one) and polein (meaning to sell). Rarely does a pure monopoly exist. In a pure monopoly there is only one company making and selling the item in question; however there can also be the situation where there is one company who has the bulk of sales and the otherRead MoreXm Radio Case Analysis Essay2722 Words à |à 11 PagesCase Study 1) What is the value proposition of XM to different consumer segments? Who should be the primary target market for XM? XM satellite radioââ¬â¢s value proposition for their customers is XMââ¬â¢s ability to provide radio service throughout the entire country regardless of a consumersââ¬â¢ location. Furthermore, terrestrial radio offers limited selection and is becoming increasingly cluttered with commercials. Therefore, XM satellite radio provides a greater selection of radio for the various preferencesRead MoreEssay on Major Federal Anti-trusth Laws in the United States663 Words à |à 3 Pagesthe FTC.gov website on The Antitrust Laws. The first of the three major Federal antitrust laws is the Sherman Act that was created in 1980. This act will not allow for competitors to set a fixed price on a good or allow for one company to become a monopoly. Breaking the Sherman Act can be punished normally as a criminal felony with individuals being fined up to $350,000, businesses being fined up to $10 million and corporations up to $100 million per offense. There is also jail time that can be servedRead MoreEssay on The History of Music Industry 1611 Words à |à 7 Pagesradio (Sirius Satellite Radio as of 1999) and the American Mobile Radio Corporation (XM Satellite Radio as of 1998), began to appear in the early 1990ââ¬â¢s. These satellite radio services were made available to consumers via subscription. In exchange, the customer was given access to many more radio stations than available locally. The two satellite radio stations, Sirius Satellite Radio and XM Satellite Radio merged in 2007 in the U.S. market as Siriu s XM Radio. Despite the fact that Sirius XM Radio
Business Process Change Plan Evaluation - 1049 Words
BUSINESS PROCESS CHANGE PLAN EVALUATION GB560 Designing, Improving and Implementing Processes Session # 1105D Unit 6 Assignment Alicia Fields Kaplan University August 30, 2011 The importance of understanding Business Process Change Business processes comprise a set of sequential sub-processes or tasks, with alternative paths depending on certain conditions as applicable, performed to achieve a given objective or produce given outputs. Each process has one or more needed inputs. The inputs and outputs may be received from, or sent to other business processes, other organizational units, or internal or external stakeholders. Business processes are designed to be operated by one or more business functional units, and emphasizeâ⬠¦show more contentâ⬠¦The possible effects on staff members could include outsourcing, training requirements and staff development opportunities, or even equity impact and any negative impact on staff and/or directly or indirectly affect a particular group. In regards to relevant financial information, one might want to consider general relevant financial information and provide a cost benefit analysis if the change is financially driven. Also include details regarding how the prop osed change will ensure the financial viability of that particular division. Conduct a self-evaluation and describe your own performance and approach to the class throughout the semester. In performing a self-evaluation, I would describe my own performance as minimal, yet, contributory. I use these terms because my discussion involvement usually took place toward the end of the unit, but I always participate in a manner which, I believe, brought out a unique perspective and triggered an advanced thought process. I enjoyed the fact that each assignment was a building block from the previous week, but I will admit that the assignment portion was very intimidating from the beginning. The structure of the course really made you view yourself as an expert at process change. You had to put yourself in that role in order to not only understand theShow MoreRelatedUnderstanding The Business Process Change1285 Words à |à 6 PagesUnderstanding Business Process Change To speak intelligently about the importance of understanding business process change as it relates to employment, it is important to define what business process change means. In the simplest of terms, business process change is a modification to a companyââ¬â¢s existing business process. This process could be manual, automated or both. The goal of such changes are to improve the performance and productivity of a company. Advances in technology and globalizationRead MoreThe Stage Of A Project971 Words à |à 4 Pages4.6 Stage 6- Close Out and Evaluation Description: 4.6.1 Project closeout: It is the final stage of a project during which the stakeholders signify full acceptance of the projectââ¬â¢s completion, without outstanding reservations, and in so doing accept that project funding is no longer available. â⬠¢ Prerequisites for closeout include: The plant, facility, addition or alteration (i.e. the project) is commissioned and any needed Performance Test completed; â⬠¢ Deficiencies identified at the MechanicalRead MoreTechnology Implementation Paper1570 Words à |à 7 Pagesresources, whereas smaller companies must resort to outsourcing this process. The ultimate goal is the same, to cut expenses, and stay competitive. A big decision, a company will need to make, is whether to cut personnel or can implementing new technology give the same result. The final decision will not be easy, but a bad unrealistic goal can devastate a company. The process to get the task done is to first make a plan, then implement the plan, determine all training requirements and finally determine theRead MoreQuality Assurance. Quality Assurance Approach. White Box1470 Words à |à 6 Pagesduring the iterative development the business analysts who have written the business use case are also involved in this white box testing when the component is fully implemented. This quality control process eventually leads to assurance of quality. The QA process also verifies all documents are available in the project repository. This includes the versioned project plan, weekly bug lists i.e. open and closed bugs, enhancement request that need to go through change control and so on. Solution TestingRead MoreThe Cfo And Cio Are Required To Approve The Project Charter910 Words à |à 4 Pagesthe project charter and project budget. Project manager is required to create the project plan and coordinate the project execution. Business analysts will create the scope management plan, requirements and business use cases. They are also involved in testing every component of the application as it gets developed including notifications and UI. Developers are required for UI and Process development. Business users will function as testers. Few of the developers are retained on call basis to assistRead MoreFinal Strategic Plan For Silicon Valley1131 Words à |à 5 Pages Final Strategic Plan Name Institution Final Strategic Plan Executive Summary From extensive research and analysis, Method Company has come up with the final strategic plan that will be used to start the expansion process in conjunction with Ecover. The new chapter of the business will deal with the same products that were being offered previously. However, the business strategy will greatly improve for the better. The company s vision is to offer better cleaning services forRead MoreWhy Project Managers Need to Understand Business Strategy and the Strategic Management Process?1708 Words à |à 7 Pages1) Introduction This report is produced to study the importance of aligning Project Management with Business Strategy and Strategic Business Process. Fundamentally, all Project Managers must have full comprehension of the bigger picture of an organization Business Strategy and its functional level game plan. This would help them with project operational level decision making as well alignment of projects alignment with corporate mission. . The report will be giving general analysis of inter relevanceRead MoreDecision Methods -- SDLC Essay800 Words à |à 4 PagesGreat ideas turn into action by first creating a plan of action. There are many decision-making methods than can be used. The SDLC is an excellent way to implement a plan and help make decisions. Brainstorming and using other decision-making tools can also help an idea to grow into action. There are a lot of ways to end an excellent plan. Poor decision making skills and mismanagement can destroy any hopes of a plan reaching its goal. This was true in our scenario. The problem with the employees beingRead MoreVision And Mission Statements Provide Information About The Organization954 Words à |à 4 PagesVision and mission statements provide information about the organization. They appear in strategic and operational plans. How do you define vision and mission statements? How should they be developed and used? The mission of a company is considered to be its purpose. Basically, it should include what you will provide, who you will serve and also highlight your key attributes that should distinguish your organization from your competitors. There are no specific rules to develop a mission statementRead MoreEvaluating Greenby Education Department1538 Words à |à 7 PagesaRunning head: EVALUATION RESEARCH PAPER Case 10: Evaluating the Consultation and Education Department Research University of Phoenix Evaluation the Consultation and Education Department The Greenby Community Mental Health Center process evaluation measure suggests the Consultation and Education Department needs to implement the address of the real questionable issue within the organization, and to evaluate the programs being offered through the organization. The questionable issue
Subway Assignment free essay sample
Fred and his friend Dr. Peter Buck got a loan of $1,000 to open the submarine sandwich shop which now we know as Subway. Subway opened in August 1965 in Bridgeport, Connecticut. Both men had decided that the goal for Subway was to operate 32 stores in 10 years. By 1974 they had 16 Subways up and running. Knowing they would not reach the goal set back in 1965 the two men decided to franchising and launching the Subway brand into the global brand it is today. Subway has amassed 37,885 restaurants in 99 countries. For something that started off as just a way to make money for a man to live his dream of becoming a doctor, it has turned into one of the biggest food chains in the world. These numbers mean that Subway has the most restaurants in the world of any other restaurant chain. Subway has three big values and philosophy. Family ââ¬â Subway build their business relationships by treating each other, the customers and communities like family. We will write a custom essay sample on Subway Assignment or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page These brings a very close feeling to the whole franchise. Teamwork ââ¬â Subway challenge themselves to succeed through teamwork against goals shared by everyone at Subway and to all be accountable for their responsibilities. Opportunity ââ¬â Subway create great chances for entrepreneurs, by allowing people with good business sense to open a franchise of their own. The Structure and Employees The structure for Subway starts at the main headquarters in Milford, Connecticut. From there it goes globally. It goes as far as USA to Ireland, onto Afghanistan and even further. Every different Subway shop opened has got the same structure to it. Subway has got a tall structure, meaning it has different levels of management and people have to answer to people who work above them. Many businesses that run like this arenââ¬â¢t like Subway though. Subway is extremely friendly, from the store owner all the way down to the sandwich artists and everyone working in the store does get an opinion on some new ideas. The Subway departments are as follows: Executive, Administrative, Franchise Brands, Development, Operations, Technology, Marketing, International, Finance, Legal, Store Owner, Store Manager, Assistant Store Manager, Team Leaders and then Sandwich Artists. Considering Subway has so many restaurants in so many countries, they have provided so many jobs which is brilliant. According to the main Subway website, the headquarters alone employ a thousand people. Across all of the franchises worldwide there is more than three hundred thousand jobs. Subway are always looking to open more franchises which will provide more jobs and the fact that they are such compact restaurants, means there is so much opportunity to open more franchises. The Functions of staff Executive ââ¬â This team supports company wide operations at Subwayââ¬â¢s headquarters. This role includes customer care and the business process eam. Administrative ââ¬â The administrative team is responsible for employee management and grounds and shipping centre oversight. Franchise Brands ââ¬â This team offers a diversified portfolio of new and promising ideas that will improve the Subway experience for franchises and customers. Development ââ¬â This is the team th at works very close to the people who want to open their very own Subway restaurant. Part of the job is to help with real estate planning and recruiting new franchisees. Operations ââ¬â This is the team that enforces and provides training and operational assistance to franchisees and field staff. Technology ââ¬â This is the team who are responsible for implementing and maintaining all technology systems that are in the company and provide technology initiatives so franchisees can operate their business more efficiently. Marketing ââ¬â This is the team who present the public face for Subway. These teams departments include research and development, which develop and test markets the food that Subway serve and the franchising advertising fund are responsible for the creation and placement of commercials and print ads. International ââ¬â This is the team that deal with the franchises outside of the USA and Canada. Franchise Owner ââ¬â This is the person or people that pay for the right to use the Subway name and they own that particular franchise. Store Manager ââ¬â The store manager reports directly to the franchise owner. The store manager must maintain a high quality store operation. The store manager must also analyse financial performance, ensure that customers are happy and make sure that all sandwiches sold are a high quality. The store manager must also provide support for all of the other shop staff. Assistant Manager ââ¬â The assistant manager pretty much assists the store manager in his or her job and will be able to stand in if need be. Team Leader ââ¬â The team leader must report to both the store manager and the assistant manager. The team leader must also be responsible for serving customers, following health and safety procedures and keeping the store clean. They also must train in new sandwich artists. Sandwich Artists ââ¬â The sandwich artists are the face of the shop. These are the people you will see the most when you walk into a Subway restaurant. It is their job to make the delicious sandwiches and to make sure that the customers are happy with everything. They also must make sure the shop is clean all the time and maintain good health safety standards.
Dhl Logistic System free essay sample
Report Cover Page Title Page American International University-Bangladesh (AIUB) REPORT ON ââ¬Å"Logistic System of DHLâ⬠Submitted to: Dr. Ehsanul Huda Chowdhury Course Instructor Course: Marketing Research Section: A BBA Program Submitted By: ââ¬Å"Foysal Ahmedâ⬠ââ¬Å"ID 08-12089-3â⬠ââ¬Å"Marketingâ⬠Date of Submission: 26-12,2011 MARKETING RESEARCH REPORT ON ââ¬Å"Logistic System of DHLâ⬠Letter of transmittal December 26, 2011 To Dr. Ehsanul Huda Chowdhury Course Instructor Marketing Research Section: A Subject: Letter of transmittal of the research report submission Dear Sir: With due respect and honor I am submitting my Marketing Research Report on the topic ââ¬Å"Logistic system of DHLâ⬠as a requirement for the course Marketing Research, section: A that I am enrolled in during Fall semester, 2011-12 in the BBA program of American International University-Bangladesh. I have tried to implement the relevant theories that I learn from different marketing courses during my practical work in DHL. I really have learned a lot have gained valuable experience while I working in the company and collecting material to prepare this report. I tried my best to prepare this Marketing Research Report up to the required standard. Moreover, I tried my best to gather relevant information for preparing a complete paper on this subject. I will very grateful if you accept this initiative of mine. For further quarries regarding the study please feel free to contact me. Thanking You Yours Sincerely, Name of Student FOYSAL AHMED ID: 08-12089-3 E-mail: [emailprotected] com ACKNOWKEDGEMENT First I want to thank to my respective course instructor Dr. Ehsanul Huda Chowdhury for his co-operation. Despite his busy schedule, he was always there to guide me whenever I needed help. His keen insight, advice and suggestions have helped me to improve my internship report. His guidelines have enabled me to complete the report, which is extremely important for my course requirement. I would like to thank the people of DD (Distributing Department) of DHL who helped me a lot during my Research and my special thanks to assistant manager Sohel khan (DD), GM Mr. Tazim Ahmed (Marketing and Sales department) of DHL who gave me interviews and helped me to collect necessary information to prepare my report. I would also like to thank Ashraf Ali, executive director of the company to give me the opportunity to do a research report on DHL. At last I would like to convey my best regards to the Family of DHL. Who extended their kind assistance to carry out the study. EXECUTIVE SUMMARY This is an assigned research of the course ââ¬Å"Marketing Researchâ⬠. The purpose of conducting this research is to know about the distribution of DHL, logistic system of DHL as well as the supply chain management. Weââ¬â¢ve found that as the people of our country and the system in Bangladesh is very much suitable for logistic business it can be very much profitable business for unemployed people. In our country there are some conducted research on logistic process and profitability but there are no research conducted that actually explains which factors are affecting the logistic system. So we were interested about the factors those are influencing and hampering the progress of logistic system. So this report is all about logistic system. DHL`s international networkà links almost 220 countries and territories worldwide. Around 285,000 employees are dedicated to providing fast and reliable services thatà exceed customers expectations in 120,000destinations in all continents. Three companies joined the brand of DHL in 2003, to set new and better standards in the courierà business the world over. These companies are; I. DHL Worldwide Express, the worldwide leader in air express II. Danzas, the worldwide leader in air andà sea freight III. Deutsche Post Euro Express, Europeanà leader in parcel services. Profile of the organization DHL is the global leader in logistics with more highly experiencedà professionals atà more locations in more countries than any other provider. His goal is to build strong, long-term partnerships with customers byà providingà worldà classà services,à acrossà allà ourà operations. Just months after manââ¬â¢s first landing on the moon in 1969, DHL begins operating the first international door-to-door express delivery service in the world. It all started out of chance in a local food store of San Francisco. The idea came out during the meeting of two friends Mr. Adrain Dalsey and Mr. Larry Hillblom in July 1969. Dalsey was a sales person and Hillblom was a flying courier, thinking about his recent $3,000 stock market earnings for investment. ââ¬Å"Letââ¬â¢s start a new company. â⬠was the idea that came into their minds. A real estate associate Lynn joined them, and DHL began its first courier service between the West Coast of America and Hawaii. It is on the basis of the ownersââ¬â¢ names the name of the organization was suggested. Dalseyà Hillblomà Lynn ? DHLââ¬â¢s first customers were the shipping companies that required a service of early delivery of the shipping documents to reach their clients before the shipment itself, to make it easy and less time consuming. The banks that used companyââ¬â¢s services of overnight delivery to beat the postal system and to ensure a safer transport of documents and cheques worth millions of dollars. [1] By the time passing the rapidly growing network of enthusiastic customers in the USA, DHL begins to meet demands for an international service by opening territories in the Far East and Pacific Rim. DHLââ¬â¢s success provokes an envious response from rival companies and it has to fight a legal battle to stay in business. But this doesnââ¬â¢t stop further expansion: a separate company,à DHL International Ltd. ,à is established to focus on meeting the ever-increasing demand for international door-to-door deliveries. [2] The start of 80s marks a focus upon reliability, control, ease of billing, and flexibility of service: qualities which DHL meets customer needs to this day. To make sure the increasing size of DHL can still be managed effectively; a team of internal global strategies is formed to co-ordinate worldwide activities. 3] After thirty years of expansion there is few new territories left for DHL to move into. Instead the company concentrates on improvement by opening new service centers, forging new business partnerships and introducing new technology. The company has its head quarters situated in Brussels, Belgium. Though itââ¬â¢s an American based company, still it has its head office in Europe due ownership specific reasons. [4] Around the world, the people at DHL remain committed to providing the fastest, most reliable and flexible door to door express delivery service their customers can buy. For more than thirty years DHL has set the pace in their industry. As their customerââ¬â¢s needs have changed, as they have been among the first to enter new markets such as China or Eastern Europe, DHL has developed innovative logistics solutions which both support their business and help them increase the value they offer. And today that means much more than simply ensuring that time sensitive documents, packages or freight arrive safely, on time, every time. More than ever DHL works in partnership with their customers often as an integral part of their business supply chain. Over the past three years it had invested more than US $ 1. 5 billion worldwide in their people and additional state of the art handling, distribution and information systems, transportation equipment and facilities. That investment provides their entire customerââ¬â¢s with access to unrivalled infrastructure for the transfer of goods at a reasonable cost. So now DHL can do even more to make express delivery easier. For some customers DHL now handle a number of critical business functions from start to finish. For others their express logistics facilities increase efficiency quite substantially, creating benefits which can be passed to their customers. DHL aims to be acknowledged as world leader in express delivery, establishing industry standards of excellence for value and money. Nobody words harder to anticipate customer delivery needs than DHL does. Nobody understands those needs or the importance of promises made to customers better than DHL does. Itââ¬â¢s that understanding which forms the bedrock of DHLââ¬â¢s customersââ¬â¢ continued satisfaction and their own success. So customer can be sure that if it matters to them, it matters to DHL. 5] DHL commits its expertise in international express, air and ocean freight, road and rail transportation, contract logistics and international mail services to its customers. A global network composed of more than 220 countries and territories and 275,000 employeesââ¬â¢ worldwide offers customers superior service quality and local kno wledge to satisfy their supply chain requirements. DHL accepts its social responsibility by supporting climate protection, disaster management and education. Facilities: DHL Bangladesh has an outstanding reputation in the market for providing are iable, fast and easy-to-use service. DHL offers-Highly trained and professional staff, committed to being responsive to all customers needs 1. Customer Service Agents, available round-the-clock, 365 days of the year, to serve customers whenever and wherever they need them 2. Electronic pre-clearance of shipments through Customs 3. Five international gateways providing direct-to-air networks and faster sorting of inbound and outbound shipments Vision Customers trust DHL as the preferred global express and logistics partner, leading the industry in terms of quality, profitability and market share. Mission DHL enhances the business of our customers by offering highest quality express and logistics solutions based on strong local expertise combined with the most extensive global network presence. Customers trust DHL as the preferred global express and logistics partner, leading the industry in terms of quality, profitability and market share Core values DHL is customer conscious and working upon the strategy of Customer is King therefore there corporate goal is to get the customer satisfaction based with providing good quality, reliability, and accepting the challengesâ⬠¦. I. To deliver excellent quality II. To make our customers successful III. To foster openness IV. To act according to clear priorities V. To act in an entrepreneurial way VI. To act with integrity internally and externally VII. To accept social responsibilities Service offered by DHL 1. Co-packing We offer a comprehensive selection of manufacturing and packaging services through Power Packaging a DHL Company. By integrating manufacturing and packaging operations within theirà supply chains, our customers can: I. Add flexibility II. Improve service levels III. Reduce costs IV. Accelerate time to mark V. Increase asset utilization . Product Assembly Postponement, quick response and mass customization are breakthroughà business strategies enabled via packaging services. Integratingà packaging operations into distribution centers streamlines fulfillment reducing cost, enhancing product visibility and control, and improving speed-to-market and flexibility in the supply chain. Packaging services include: I. Postpone ment packaging primary, secondary and specialty components II. Co-packing, kitting, assembly and repackaging III. Retail-ready,à point-of-purchaseà displays IV. Lot control via variable digital and laser printing V. Machinery system engineering labeling, bagging, carton filling, club store packs, clamshells and printed and unprinted film over-wraps VI. Make-to-order pallets VII. Product rework/redress 3. Other Value Added Services a. Kitting/Pre-Assembling Kitting is the addition of items such as accessories and batteries to theà product pack. Pre-assembling is completion of a finished product from component parts or pre-programming of products. B. Re-Working/Re-Packing Repacking for a specific customer can include repalletisation. Reworking is the modification of products to suit a local market. c. Packaging/Bundling Packaging includes packing of products into suitable media forà transportation and retail display. Bundling is the assembly of a numberà of pre-packaged products to make up an integrated product offering. D. QA Control Quality control ensures that product is received into and dispatched from the warehouse in a suitable condition, free from faults and defects. e. Labeling/Merchandising The application of labels either to the product or to the packaging. Merchandising can include the addition of price stickers or promotional items ready for retail display Geographical Location of DHL Express Bangladesh [pic] Literature review DHL is the global leader in logistics with more highly experiencedà professionals atà more locations in more countries than any other provider. His goal is to build strong, long-term partnerships with customers byà providingà worldà classà services,à acrossà allà ourà operations. For DHL supply chain DHL supply chain management solution are focused on helping the customer take increase control of international inbound supply chain to maximize the value of international and global sourcing. DHL helps customer: i. Give visibility of the upstream supply chain, and enable earlier decision making. i. Create a more agile sully chain, better able to respond to change in consumer demand iii. Reduce lead time, inventories, and associated storage cost Customer focused solution are built up from following core service; i. Origin management, including; vendor management ;supplier collection; customer brokerage; consolidation service and value added service ii. Global forwarding ,included ;air/ocean/road/rail freight forwarding and management, Europe manage transport iii. Destination management, including: port and demurrage management ;customs brokerage de-consolidation and pre-retail service. v. Supply chain visibility and management, including: purchase order management; RFID product tracking; exception management planning and forecasting; Inventory management v. Global forwarding services are provided all major routes. Logistical services that are offered 1. Reverse Logistics 2. Services Logistics 3. Inbound to Manufacturing 4. Medical device distribution 5. Distribution to stores Management 6. Engineering Response FOR DHL: DHL uses all the modes of transportations that is 1. Airways 2. Roadways 3. Waterways 4. Rail freight DHL has its own fleet of airplanes and motor vans. Depending upon the final destination where the goods have to finally reach and the type ofà à package the customer has paid for, DHL uses the individual modes ofà transport or a combination of either of these or all. Once again the geographical location and how fast the goods have to be delivered are the factors for the final selection of modes of transportation. The concept of economies of scale and economies of distance are both taken into consideration in case of larger consignments where DHL provides an appropriateà logistical solution which helps inà reducing theà overall cost for the customers Outsourcingà Projects Outsourcing involves DHL taking over and managing previous in-house logistics operations,à including: 1. Distribution centers 2. Transport operations 3. Back-office functions 4. Supply chain management functions 5. After sales services Introduction of the Study Logistics is concerned with getting the products and services where they are needed and when they are desired. It is difficult to accomplish any marketing or manufacturing without logistical support. It involves the integration ofà information, transportation, inventory, warehousing, material handling, and packaging The operating responsibility of logistics is the geographical repositioning of raw materials, work inà process, and finished inventories where required at the lowest cost possible. Logistics is practiced for ages since organized activity began. Without logistics support no activity can be performed to meet defined goal. The current challenge is to perform logistics scientifically inà order to optimize benefits to the organization. Logistics is a planning function of management. Logistics function is concerned with taking products and services where they are needed and when they are needed. LOGISTICS MANAGEMENTS: Logistics management is that part of the supply chain which plans, implements and controls the efficient, effective, forward and backward (reverse) flow and storage of goods, services and information between the point of origin and the point of consumption in order to meet customers requirements rather to the customersà ¶ delight. Aà professional working in the field of logistics management is called a logistician. Logistics, as a business concept, evolved only in the 1950s. This was mainly due to the increasing complexity of supplying ones business with materials, and shipping out products in an increasingly globalize supply chain, calling for experts in the field who are called Supply Chain Logisticians. This can be defined as having the right item in the right quantity at the right time at the right place for the right price and to the right target customers (consumer);and it is the science of process having its presence in all sectors of the industry. The goal of logistics work is to manage the fruition of project life cycles, supply chains and resultant efficiencies. Logistics is Concerned with getting (orà transmitting) the products and services where they are needed or when they are desired. It is difficult to accomplish any marketing orà manufacturing without logistical support. It involves the integration ofà information, transportation, inventory, warehousing, material handling, and packaging. The operating responsibility of logistics is the geographical repositioning of raw materials, work in process, and finished inventories where required at the lowest cost possible. Rationale of the study To know Industrial sector properly Distribution is a broad industry sector responsible for managing the flow of goods, information, and people between a point of origin and a point of consumption in order to meet the requirements of consumers. Major sub-sectors within the industry include air, rail, water, and truck transportation, urban transit and ground passenger transportation, warehousing and storage, and motor vehicle repair. Logistics involve the integration of these sub sectors, including information, transportation, and inventory, warehousing, material-handling, and packaging. In all, Distribution contains 30 sub-sectors engaged in the movement of goods, information, and people. Nationwide, 4. 5% of firms fall into distribution, while the sector accounts for 4. 5% of employment and 4. 1% of wages. Factors contributing to industry growth include globalization and continued growth in the importation of products produced overseas Technologies such as electronic data interchange that allow better tracking of product information, and radio frequency identification that streamlines the distribution process will continue to transform the transportation, distribution, and logistics industry. That is why distribution is very much important for industrial sector. Increase realistic knowledge Marketing research can be defined as the process of gathering recording and analyzing the data related to certain products and services. This need for market research is derived from the concept that only by understanding the needs and wants of the target audience and by effectively meeting them, which will be able to achieve the organizational goals and surpass the competition in the specific market. Thus, arises the need to collect data about the customers, competitors, and other forces in the marketplace. This data in turn is collected and analyzed to make relevant marketing decisions, be it in relation to setting up a business, developing a product, creating a brand or coming up with an advertising campaign. To increase of the practical knowledge about distribution it helps me for betterment. To Make Marketing Decisions Marketing research helps the marketers to make a decision about the product or service. Sometimes a marketer might believe that the new product or service is useful for the customers. However, research may show that customers do not need a product or are meeting their needs with a certain competitor product and so on. Similarly good marketing research strives to provide options for the successful introduction of new products and services. This makes the market entry of a new product or service less risky. It makes me to decide the right place at the right time. Statement of the problem 1. Possibility of new distribution channel to grab new or more customers or the market 2. To determine the effectiveness of distribution channel 3. Possible threats the company might face in the future Scope and delimitation of the study In the organization all the developments are equally important and interrelated. To achieve organizational goals successfully through a perfect strategic planning all the stage should be performed accurately. Here in our research we are discussing about supply chain and the logistic process of DHL. We are also analyzing its influence on organization. Every organization need well adjusted, trained and experienced people to perform its activities. Here we will talk about the importance and needs of logistics and distribution process and development process. Our focus is to know and understand that what kind of distribution channel they are applying. We will also try to find out the impact of it on the organization. We will discuss about the logistic system and supply chain of the organization. Objective of the study Broad objectives DHL has the worldââ¬â¢s largest express and logistics Network. Over the past decades it had turned delivering goods into a finely oiled process. . DHL has developed a reputation for consistently developing innovative solutions that streamline operations and improve control. Their in-house teams have contributed to the solutions design of some of the worlds leading brands and enabled to win key contacts. DHL is service based company and services are critical for competitive advantage in companies from all sectors. Superior customer service is one of the key drivers of Competitive advantage. Overall objectives â⬠¢ To present the General condition of the courier industry and the distributing procedures â⬠¢ To have a general concept on the parcel and logistics courier service. Specific objectives â⬠¢ To find the techniques of distribution â⬠¢ To find the distribution techniques of ââ¬Å" DHL Express Bangladeshâ⬠Limitations Every report will have some limitations. Therefore, while doing our report we have also faced few limitations which are as follows: Respondents give invalid and incorrect responses so it is difficult to measure the accuracy of the responses. Thus, it can result in quantitative estimation error due to respondent miscomprehension. ? Time constraint- this is a fact that every one face, it is always not enough to complete a certain task by feeling t hat enough time was not given. Though we did not fail to complete the project on time, more the time is available the better the project gets. We have to face many limitations to do the study . such as- â⬠¢ Sometimes they show less responsibility to discuss. â⬠¢ Sometimes authority donââ¬â¢t want to give any information They give wrong information â⬠¢ They donââ¬â¢t want to share their plan â⬠¢ They donââ¬â¢t want to express their techniques Methodology The research methodology was based on collection of data from primary and secondary sources. The primary sources were the 3PL providers, and data collection was through questionnaire surveys, telephonic interviews and personal visits. The secondary sources were books, published reports, journal articles and the Internet. The details ofà the questionnaire design and the process of administering the questionnaire to potential respondents are outlined below. Sources of information: Primary: We will use the data for our research paper as we go to the company and take interview of the manager and employees and ask them relevant question about the effect of ethical code we will prepare set of question and ask them to fill it up. Secondary: We will search their web site or can sent questionnaire by e-mail and ask them to fill it up by internet. Research approach We will be based mainly on the survey in the company for our research paper. we will go to the company and ask relevant question to the manager and employees and will collect the data. We will also research is web site of the company. Research tools Questionnaire For collecting data we will use a set of relevant question to ask the manager and employees to fill it up. The questionnaire will be in MCQ type and open ended. Mechanical tools For our report we will use computer and its software like Microsoft word, excel and the internet for browsing for information Sampling plan Sample unit We will focus on middle level worker mainly for our survey. Sample size We will take a sample size of 10 or more for our data collection process through interview. Contact method Personal interview We will mainly base on personal interview as contact method for collecting data for our term paper. We will give the questionnaire and ask to fill it up Mail questionnaire If there are any difficulties in direct interview then we will send questionnaire by e-mail. Phone calls For more information we will also use mobile and land phone to contract with them. Analysis and Interpretation of data 1. Which company will you choose to make your good delivered? Sample Size: 14 people Age: None Sample Area: Dhaka [pic] According to survey the respondents choose 8. 2% compare to FedEx, TNT, UPS. There will be a huge difference from DHL to FEDEX because of the good deliver. And the rest of the parts are very unfamiliar which holds up only 1. 4% as well as 1. 2%. 2. According to you, which company provides the best service? Sample Size: 14 people Age: 19-40 Sample Area: Dhaka [pic] This was the service based questionnaire for the respondent which carries 6% service provider are from DHL out of 14 respondent. And 4% are from FedEx which is very near to DHL. The most closely respondent is TNT. Apart from it UPS carry only 1%. 3. Do you think any other new competitor should enter in the market? If no why? Sample Size: 14 people Age: 25-40 Sample Area: Dhaka [pic] This is the most important part for DHL get the good response from the respondents. Because of the 9% no holder said that there is really do not need any competitor in this competitive market. So that DHL already capture the 70% market share out of 100%. 4. Do all the service providers meet the superior standers, quality and safety measurements while delivering the goods? Sample Size: 14 people Age: 24-40 Sample Area: Dhaka [pic] This is comparatively tricky question about the quality and standards of the service provider. There is only 4. % respondent who are strongly agree with their delivering goods. Most of the respondents are goes with 5. 5% . but there will be few respondents who are answering moderate agree with 3. 5%. Disagree had only . 5%. 5. According to you, which company do you think is the leading one as per market share? Sample Size: 14 people Age: 24-40 Sample Area: Dhaka [pic] The survey said UPS got the 2% o f respondent support. FEDEX and DHL have the same percentage with 5. 5%. TNT goes up with 1% respondent. 6. Do you think DHL has proper distribution channel? Sample Size: 14 people Age: 24-40 Sample Area: Dhaka [pic] The respondent used to confuse about the distribution channel. The outlets of DHL have only few comparatively the global market. That is why they have the mixed answer. only 8% were covered the positive part and 6% covered by the negative respondent. 7. Do you agree DHL should increase distribution channel in BD? Sample Size: 14 people Age: 24-40 Sample Area: Dhaka [pic] This survey is pretty much astonishing because of agree and strongly agree have a massive gap. The respondent with strongly agree has covered by 8. 2%. but the agree respondent had only 1. 2%. therefore moderate agree and disagree had closest value which is 1. % and 1. 2%. 8. Do you think DHL they have proper transportation to distribute their services? 9. according to you, DHL they increase their transportation system to distribute the goods? [pic] Here respondent answered of two questions in a same way about to increase Distribution channel. Thus the YES holder came up with 12%. but few of the respondent answer it negatively with 4%. Findings OTHER REASONS STATED BY RETAILER FOR BRAND PREFERENCE: DHL I. Better Service II. Good name in the market III. Timely available IV. Immediately respond on the competitorââ¬â¢s strategy V. Relatively less price VI. Better packaging VII. ogistic grade is good and people are satisfied Suggestions The sales people should have faith on their abilities of convincing clients besides the lowest rate offering by their company in winning businesses. i. DHL Express should take more skillful sales people to make a difference in the sector. ii. DHL Express should arrange more training sessions for their employees. iii. DHL Express should open new branches all around the country. iv. DHL Express should improve their delivery and pick up service. v. DHL management should lessen their paper work by implementing the web based network system. 1. ENHANCE THE SMART-TRUCK PROJECT Because of the stage of recession and high competition, the companies need to make difference to have new customers and increase their market share. To invent completely new product can be very expensive and take very much time. So, making little difference on the current product or service can be better. At this time, we need to talk about innovation. As a CEO of DHL Logistics, enhancing the Smart-Truckà Project is going to be my first strategy. This project will allow ourà company to deliver faster and cut cost by using less fuel. To achieve this goal, we will follow some steps: a. Increase the budget of RD 10%. b. b. Prepare an office for a new innovation team and assign a leader to work on this projectââ¬â¢s. c. Also pay premium for new and creative ideas whoever gives it(even juniors). So this will provide us innovative atmosphere 2. AQUIRE SMALL SIZE LOGISTICS COMPANIES: By acquiring small local companies in different countries like China, India, USA, will give us pretense in that countries. Also, this will decrease the threat of restrictions in those companies. Even they are small companies; they can have creative solutions to different problems. So were acquiring new brains at the same time. We can get some ideas from them to improve our skills. I mean we are not firing people who were working there actually; we are hiring them to work with us. Conclusion Logistics is one the most important and integral part of any organizations strategy and function. When the logistical processes carried out accurately then not only the company reduces the production cost but also improves the efficiency and customer satisfaction. Overall logistics management is very important for todayââ¬â¢s highly competitive and cut-à throat corporate world. DHL has the worldââ¬â¢sà largest express and logistics Network. Over the past decades it had turned delivering goods into a finely oiled process. Be it a book, pen, WIP material, drugs, hazardous chemicals, clothes, documents, wild animals and any other thing under the sun DHL delivers it. With a network spanning 200countriesà andà withà itsà privateà fleetà ofà airplanes,à mobileà vans, cargoà shipà carriersà à evenà railà wayà automotivesà inà some countries DHL can handle any type of goods. Not only has that with international network there come the hassle of documentationandà paperwork,à standardà packagingà andà otherà formalitiesà toadhere to. But DHL has its own department which looks into the international laws and other formalities. In the end what matersisà deliveringà goodà inà goodà conditionà atà theà doorà stepà ofà thecustomer? A happy and satisfied customer makes the business grow. Competitors have comeà and gone butà DHL has been able to keepà itsà Noà 1à positionà intact. Thisà isà becauseà ofà itsà dynamicnatureà andà attitudeà ofà maintainingà goodà customerà relations. Logisticsà managementà isà importantà forà everyà organizationà but more so DHL. We have tried to incorporate all the facets of logistics which propel DHL to be the best delivery and carriage-service around the world. No wonder that DHL is head and shoulders above all ofà its competitors! Bibliography http://www.dhl.com/en/about_us/company_portrait.html https://www.bccresearch.com/ http://www.dhl.com.ua/ru/country_profile/import_guidelines_express.html https://en.wikipedia.org/wiki/Frutiger_(typeface) http://www.dhl.co.uk/en/logistics/supply_chain_solutions/how_we_work/quality_assurance.html http://www.dhl.com/en/logistics/freight_transportation.html
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